Baptist Health Is Again Named "Most Preferred Healthcare Provider" by Healthcare Consumers
Baptist Medical Center is named the 2010/11 Consumer Choice Award Winner for Greater Jacksonville
Jacksonville, Florida, November 10, 2010 -- Local healthcare consumers have once again selected Baptist Health as the area's "Most Preferred Healthcare Provider."
This is the 21st year that local consumers have selected Baptist Health as the "Most Preferred Health Care Provider." They also named Baptist Medical Center Jacksonville as the Consumer Choice Award winner for the greater Jacksonville area.
Baptist Health was the preferred choice of 39.5 percent of those surveyed on quality and satisfaction measures during the National Research Corporation's 2010/11 Healthcare Market Guide study, which is the nation's largest and most comprehensive study of its kind.
Baptist Medical Center Jacksonville won the Consumer Choice Award for a single facility based on its high scores for:
- Best Doctors
- Best Nurses
- Best Image/Reputation
- Best Overall Quality
"We are honored by consumers' continued trust in Baptist Health for their healthcare services," said Hugh Greene, president and chief executive officer, Baptist Health. "Our physicians, nurses and staff are dedicated to providing patients and families with the best possible experience."
Baptist Health scored highest in the following quality/image measures:
- Most Preferred for All Health Needs
- Best Overall Quality
- Best Doctors
- Best Nurses
- Best Image / Reputation
- Most Personalized Care
- Best Community Health Programs
- Latest Technology & Equipment
- Widest Range of Services
- Best Accommodations / Amenities
- Highest Patient Safety
Baptist Health also had the highest score in many categories of service, including:
- Hospital Emergency Room
- Hospital Inpatient Stay
- Outpatient / Same-Day Surgery
- Outpatient Testing / X-Ray
- Imaging Services
- Heart Care
- Maternity / Obstetrics
- Women's / Gynecology
- Neurology
- Orthopedic Treatment / Surgery
- Bariatrics (Weight Loss Surgery)
- Pediatrics
- Mental Health
- Physical Therapy
- Senior Services
- Home Health
